Nottingham train station is the 29th best station in the country according to a passenger satisfaction survey conducted by Transport Focus.
In a survey of over 28,000 travellers at 56 stations around the country, 86 per cent of Nottingham’s passengers were satisfied with the station.
London’s King’s Cross came top, with St Pancras and Birmingham New Street making up the top three with satisfaction rates of 96, 95 and 92 per cent respectively.
Nottingham came higher than Derby, which placed 32nd with 85 per cent satisfaction, while Glasgow Queen Street was bottom with just 58 per cent of its passengers satisfied with the station.
Since the survey, which took place between September and November 2017, Nottingham station suffered substantial damage from a fire in January, which caused travel disruption across the country.
Anthony Smith, chief executive of independent watchdog Transport Focus, said: “Our research shows how a good experience at many of Britain’s major train stations like Kings Cross can improve passengers’ train journeys.
“Investment in stations can improve passengers’ satisfaction with them when targeted at features which make a difference to their experience. Passengers’ top priorities for stations include arrival time information, waiting rooms and the overall look and feel of the station.”
Chris Dudgeon, 37, from Mansfield works in Nottingham and travels by train every day. He said: “It’s a bit of a shame at the moment with works going on, but overall I’ve found it quite good and you can get pretty much anywhere from here.”
Beth Brecknock 22, also from Mansfield, had mixed feelings on the station. She said: “You’ve got a coffee shop and clean toilets, you don’t really need much else. It’s just okay.”
The full standings:
| 1. London Kings Cross | 96% |
| 2. London St Pancras | 95% |
| 3. Birmingham New Street | 92% |
| 4. Reading | 92% |
| 5. London Marylebone | 91% |
| 6. Liverpool Central | 91% |
| 7. Beaconsfield | 91% |
| 8. Sheffield | 91% |
| 9. Manchester Piccadilly | 91% |
| 10. Glasgow Central | 91% |
| 11. London Blackfriars | 91% |
| 12. York | 91% |
| 13. Edinburgh | 90% |
| 14. Newcastle | 90% |
| 15. Amersham | 90% |
| 16. Leicester | 89% |
| 17. Newark North Gate | 89% |
| 18. London Paddington | 88% |
| 19. Heathrow Airport Terminals 1,2,3 | 88% |
| 20. London Fenchurch Street | 88% |
| 21. Richmond (Surrey) | 88% |
| 22. Bath Spa | 88% |
| 23. Heathrow Terminal 5 | 88% |
| 24. Liverpool Lime Street | 87% |
| 25. High Wycombe | 87% |
| 26. Leamington Spa | 87% |
| 27. Cambridge | 87% |
| 28. London Liverpool Street | 87% |
| 29. Nottingham | 86% |
| 30. Milton Keynes Central | 86% |
| 31. Peterborough | 86% |
| 32. Derby | 85% |
| 33. Moorfields | 85% |
| 34. Leeds | 84% |
| 35. Brighton | 83% |
| 36. London Charing Cross | 83% |
| 37. London Bridge | 81% |
| 38. Chester | 81% |
| 39. St Albans | 81% |
| 40. London Waterloo | 81% |
| 41. Bristol Temple Meads | 81% |
| 42. London Euston | 81% |
| 43. London Cannon Street | 79% |
| 44. Coventry | 77% |
| 45. East Croydon | 77% |
| 46. Stratford (London) | 76% |
| 47. Cardiff Central | 75% |
| 48. Hull | 73% |
| 49. Highbury And Islington | 72% |
| 50. London Victoria | 72% |
| 51. Wimbledon | 71% |
| 52. Barking | 70% |
| 53. Clapham Junction | 69% |
| 54. Oxford | 67% |
| 55. Gatwick Airport | 66% |
| 56. Glasgow Queen Street | 58% |
